Earlier this week retail giant Best Buy ran into some trouble with its BioShock Infinite pre-orders. A few thousand orders, mostly online purchases, were cancelled without the customers knowledge. In the most recent update from the folks who broke the story at Side Questing, Best Buy will not only be reinstating the orders, but waving all charges involved.
Customer support has confirmed that this will affect orders for both PS3 and 360 versions of the game, and include those who purchased the Songbird special edition. This decision is probably the best route the retailer could have taken, and is sure to develop some good will.
What do you think of this whole fiasco? Let us know in the comments below.