Anyone who pre-ordered BioShock Infinite through Best Buy should check their e-mail or call the store where the transaction took place. A few thousand customers were sent e-mails late Monday night stating their orders had been successfully cancelled. The problem is, none of these BioShock fans wanted this to happen. Cancellations were not limited to any one system, and pre-orders for the collector’s edition were included as well.
A few minutes with Best Buy’s customer support, available at 1-888-237-8289, will get you squared away and your order re-processed. Best Buy is also said to be giving out $10 gift cards to anyone affected, so make sure you grab one if you’re one of the unlucky few. BioShock Infinite releases March 26th.
Were you affected by this bit of technological craziness? Let us know in the comments below.